Why SolarGaps Collects Personal Information
SolarGaps strives to provide superior service to its customers. Collecting certain personal information helps SolarGaps achieve this goal by providing you with more convenient access to the Site, enabling enhanced product functionality, and by ensuring that SolarGaps meets its internal quality standards.
What Information is Collected by SolarGaps or its Contributors and When
Upon visiting the Site, you may be asked to provide personal information, such as your name, address, phone number, and e-mail address. SolarGaps or its Contributors may have also collected other information at the time of installation, such as the serial number of your SolarGaps controller, the date of purchase and any information relating to a support or service issue.
Other information collected during the use of the Site and Applications may include last log-in date, certain information collected from your controller device, including log files, device information and network information, as well as that information further set forth below under Site Visit Tracking Technologies. In addition, our Site and Applications use automatic data collection tools to gather usage data and compile business and technical statistics. If you control of your SolarGaps products through Amazon Alexa, we will also collect your name, login information, account creation date, Amazon ID, device name, channel name, scene name, schedule name, frequency of use and device location.
SolarGaps and its Contributors may collect this information from you in person during initial purchase and installation of your controller hardware, via conversations or messages exchanged over phone or internet, through automated systems that log your use of the SolarGaps products, and through your use of the Applications and Amazon Alexa.
Site Visit Tracking Technologies
A cookie is a unique alphanumeric identifier that websites use to help identify the number of unique visitors to a website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to you. Servers and sites other than the one placing the cookie on your hard drive cannot read the cookie, and no personal information can be gathered by other servers from the cookie. If you prefer not to enable cookies or to disable them, you may do so through your web browser’s security settings. Please note that certain features of the Site may not be available once cookies have been disabled.
Some of SolarGaps’s e-mail message to you may contain a “click-through URL” which links to content on the Site. When you click one of these URLS, it passes information through the SolarGaps web server before you arrive at the destination web page. SolarGaps tracks this click-through data to help determine interest in particular topics and measure the effectiveness of customer communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in e-mails you receive from SolarGaps.
When SolarGaps Discloses Your Information
At times SolarGaps may be required by law or litigation to disclose your personal information. SolarGaps may also disclose information about you if it determines that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How SolarGaps Protects Your Personal Information
SolarGaps and its Contributors take administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Integrity of Your Personal Information
SolarGaps has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided directly to SolarGaps. You can help SolarGaps ensure that your contact information and preferences are accurate, complete, and up to date by filling out an updated contact form at the Site or contacting SolarGaps at email@example.com with corrections or updates.
SolarGaps uses various security measures to protect the information that SolarGaps collects directly, as appropriate to the type of information, including encryption, firewalls, and access controls.
Links to Non-SolarGaps Websites
SolarGaps Commitment to Your Privacy
SolarGaps abides by the applicable laws and regulations regarding the collection, use, and retention of personal information collected from the European Union. If you believe that any personal information SolarGaps has about you is incorrect, or is, has been, or might be used inappropriately, please contact us at firstname.lastname@example.org, and we will take steps to correct or delete the information, or restrict its use, as appropriate.